Returns & Exchanges Policy
At apparisshop.com, we want you to love every purchase. If you’re not completely satisfied, here’s our hassle-free return process:
Eligibility Requirements
- Items must be returned within 30 days of delivery
- Products must be:
- Unworn and unwashed
- In original condition with all tags attached
- In original packaging (including dust bags for knitwear)
- Proof of purchase required
How to Initiate a Return
- Log in to your account at apparisshop.com
- Select “Start Return” for your order
- Print the prepaid return label (US customers)
- Ship within 7 days of return approval
Refund Details
- Processing time: 5-7 business days after we receive your return
- Refunds issued to original payment method
- Original shipping fees non-refundable
- International duties/taxes non-refundable
Exchanges
We currently offer:
- Size exchanges for the same style (subject to availability)
- Processed as return + new purchase
- Free re-shipping for US exchanges
Non-Returnable Items
- Final sale items (marked “SALE” or “FINAL SALE”)
- Swimwear (with hygiene seals removed)
- Personalized/custom items
- Gift cards
International Returns
- Customer responsible for return shipping
- Must use trackable mail service
- Refund excludes original shipping costs
Damaged/Defective Items
Contact us within 48 hours of delivery with:
- Order number
- Photos of issue
- We’ll arrange free return/replacement
For full details, visit our Help Center at apparisshop.com.
Note: Handmade items may have natural variations that don’t qualify as defects. This policy doesn’t affect your statutory rights.